Preference Personnel

Network Support Specialist

Posted August 27, 2019Consultant: Jordan Murphy
  • Professional Position
  • Located in Fargo/Moorhead
  • Full Time Position
    Monday-Friday, 8:00am-5:00pm

Preference Employment Solutions is excited to partner with a growing telecom company who’s looking to add an experienced Network Support Specialist to its team.  This is a great opportunity help develop a new service offering to their outstanding clients nationwide.


  • 2+ years of IT support experience
  • Enterprise or B2B networking experience, required
  • AAS of Computer Science, preferred

Accountable For:

  • Provide technical support and assistance to clients with hardware and software problems
  • Work directly with end-users to troubleshoot problems and work on a variety of projects as assigned
  • Install/configure new and replacement technology including hardware, programs and applications
  • Generate cases using a ticket-management system
  • Maintain exceptional customer service relationships with clients and vendors
  • Provide on-call/after-hours support on a rotating schedule
  • Assist sales and project management in the transition of networking services to new host company

Characteristics of a Successful Candidate:

  • Excellent analytical and problem-solving skills 
  • Must effectively communicate technical information to non-technical users 
  • Self-motivated with ability to work both independently and in team settings


  • Wage: $18.00 - $22.00/hr
  • Benefits Package: Medical, Dental, Vision, Life insurance, 401K, PTO

How to Apply:

Please contact Jordan Murphy by emailing your resume to

What Preference Employment Solutions Offers You:
We are a local employment company successfully assisting job seekers for over 30 years! Join our network to access a variety of benefits:
  • Preference Employment Solutions is FREE & CONFIDENTIAL for Job Seekers
  • Your information is never shared without your permission
  • Direct Hire, Temp-to-Hire, Temporary and Project Based opportunities to fit your needs
  • Professional, Administrative, Industrial and Healthcare placement specializations
  • Access to the area’s top employers and hiring managers
  • ACA Compliant with health insurance options for qualifying employees
  • Preference Employment Solutions is an equal opportunity employer
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Thank you for submitting your resume for this position. All information received will always remain confidential. We will be in contact with you soon to discuss your interest in this position.